How to import customer feedback to Playvox Customer AI?
Playvox Customer AI is designed to analyze your existing customer feedback so the first step is to connect apps and services that gather customer feedback in your organization.
You can find all of our supported data sources in Integrations in the left side menu:
Ways to import data to Playvox Customer AI
Ways to import data to Playvox Customer AIThere are six different methods to import your customer feedback for analysis to Playvox Customer AI.
1. Connect your support system
Support tickets are full of customer insights. Playvox Customer AI has direct integrations with popular support tools such as Intercom, Zendesk, and Freshdesk.
2. Import your online reviews
Playvox Customer AI can automatically import reviews from 85 popular review sites such as Trustpilot, Apple App Store, Google Play Store and G2Crowd to mention but a few.
3. Import surveys, NPS, forms and other feedback via Zapier
Zapier allows you to import data from 2,000+ apps and services such as Typeform, Delighted and Google Sheets.
How does the Zapier integration work?
4. Import data from Google Sheets
You can use our Zapier integration to automatically send customer feedback from your favourite services to Playvox Customer AI.
Import from Google Sheets via Zapier
5. Set up a Chrome Extension
The Zapier Chrome extension lets you send customer feedback to Playvox Customer AI right from your Chrome browser.
Import Feedback via a Zapier Chrome Extension
6. Build a custom integration with our API
If you have a custom data source that Playvox Customer AI doesn't support yet you can use our Developer API to build your own integration and import data from virtually any source programmatically.