How to use the Topics Widget on the Dashboard?

The Topics widget on the Dashboard displays the summary of the topic performance in a given time period.


  • Count - the number of conversations the topic has appeared in and the difference in Topic volume between the current and the previous period
  • Ratio - the proportion of conversations the Topics appears in and the % change in comparison with the previous period
  • Net Sentiment - the % difference between positive and negative mentions associated with the Topic