How to read the Volume Chart?
The Volume Chart Widget on displays the summary of the conversations received in a given time period.
You will find this widget in the following views:
- Dashboard
- Topic View
- Project View
Filter options
The Chart widget (and all the other widgets) will be subject to any filters applied to the Dashboard view:
- Date range (default: last 30 days)
- Filters (Integration, user attributes, etc.)
Chart resolution
The chart data can be viewed in different resolutions:
- Weekly (default)
- Monthly
- Quarterly