July 25, 2022 Release
New in Customer AI: Conversation Filters & Metadata
Conversation Filters
Unlock a range of new possibilities for reporting and segmenting data with Playvox Customer AI's Conversation Filters.
Note: The list of available conversation attributes will vary depending on connector. Contact AI support to request additional attributes be mapped into your integrations.
User and Conversation Metadata
View metadata associated with Users and Conversations directly from the message preview!