How to connect Zendesk Support to Customer AI?
1. On Customer AI, navigate to Integrations.
2. Connect with Zendesk
Choose Zendesk from the list of integrations and click Connect.
3. Enter your Zendesk account login details.
Please enter the email address and password you use to login to Zendesk. Don't worry, these details will not be stored and only used to authorize access.
4. Then, enter your Zendesk portal subdomain.
For example, if your Zendesk portal URL is "mycompany.zendesk.com", enter "mycompany".
5. Click Connect.
6. Zendesk Support is now connected
If your credentials were entered correctly, you will see the status of the Zendesk integration change to "Connected". This means that the connection has been made successfully and your data is syncing.